Cancellation Policy
Appointment Cancellation
Our goal is to provide quality aesthetic care to all our clients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our existing esteemed members, but also those seeking to become one. Please kindly adhere to our policy regarding missed appointments.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other members. In order to be respectful of your fellow members, please notify us as soon as you know you will not be able to make your appointment.
Your appointments for your prescribed treatment cycles/times are very important to us. We understand that sometimes, unexpected delays can occur, leaving you with no choice but to make schedule adjustments. If you need to cancel or change your appointment, we respectfully require at least a 24 hour notice from the time of your scheduled appointment.
When you book your appointment, you are holding a space on our calendar that is no longer available to our other members. In order to be respectful of your fellow members, please notify us as soon as you know you will not be able to make your appointment.
Your appointments for your prescribed treatment cycles/times are very important to us. We understand that sometimes, unexpected delays can occur, leaving you with no choice but to make schedule adjustments. If you need to cancel or change your appointment, we respectfully require at least a 24 hour notice from the time of your scheduled appointment.
How To Cancel Your Appointment
If you need to cancel or reschedule your appointment, please call us at (416) 850-0231 between the hours of 9am-7pm, Monday-Saturday, or alternatively, you may cancel your appointment through your integrated 3D lifestyle app by clicking on “Rescheduling/Cancellation”. If necessary, you may leave a detailed voicemail message.
Late Cancellations/No-Shows
A cancellation is considered late when the appointment is cancelled less than 24 hours before the appointed time. A no-show is when a member misses an appointment without cancelling. In either case, we will charge the member a flat missed appointment fee of $50.00.
Our Policy
f you are more than 15 minutes late for your scheduled treatment, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
All cancellation fees will be charged to your credit card on file.
Management has the right to reverse/waive any fees circumstantially on a case by case basis.
Package/Promo Refund Policy
All Promotional & Pre-Paid Package Deals are non-refundable. A few exceptions can and will be made in the case of a medical emergency. To qualify for this, we request that you present a valid doctor’s note at the time of your visit. Please keep in mind that the note should be current and must state clearly the reason for the no-show.
In the event you decide to discontinue the package, the remaining balance can be applied toward other services offered at 3D Lifestyle. The deal should be redeemed within 6 months of the original purchase date.
3D Lifestyle is committed to providing you with accommodating and flexible solutions, ensuring your experience with us is satisfactory.
In the event you decide to discontinue the package, the remaining balance can be applied toward other services offered at 3D Lifestyle. The deal should be redeemed within 6 months of the original purchase date.
3D Lifestyle is committed to providing you with accommodating and flexible solutions, ensuring your experience with us is satisfactory.